Does your work culture amp up stress – or does it purge stress?
Stress is an emotion that’s created by limbo. If team members don’t know answers to questions like, “What should I do?” or “What if x, y, or z happens?“, they experience greater stress. Greater stress means they can’t act. They can’t move forward. And they worry about every single bad thing that could happen when they do take action.
Workplace cultures riddled with stressed-out people are environments built on uncertainty — not healthy uncertainty, which can fuel ownership, engagement, creative problem solving, and high performance.
Stressed-out people create unhealthy uncertainty — the kind of fear that arises when people aren’t sure that they will continue to be valuable to an organization if decisions they make don’t pan out.
Unhealthy uncertainty amplifies stress, erodes confidence, and creates anxiety. Stressed out people are not calm, cool, and creative. Stressed out people are much more likely to stop and observe rather than to proactively solve problems. They’re more likely to withhold information, to react angrily to changing requirements, and to take out frustrations on customers.
And that costs you money, customers, and engagement within your work environment.
In today’s three minute episode of my Culture Leadership Charge video series, I share three proven steps that will help leaders create and sustain a stress-purging work culture – and quash a stress-amplifying one.
This is episode eighty-two of my Culture Leadership Charge series. Each episode is a 3-4 minute video that describes proven culture leadership and servant leadership practices that boost engagement, service, and results across your work teams, departments, regions, companies – and even homes and neighborhoods.
Have you responded to this month’s culture leadership poll? Add your perspective to two questions – it’ll take you less than a minute. Then click the “results” link to see what others from around the globe think!
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