If you’ve been following my thinking over the past 20+ years, you know I coach senior leaders to define their desired culture, align their desired culture, and refine their desired culture. Defining your desired culture is the easy part. Aligning and refining demands that leaders lean on the accountability lever, holding leaders and team members […]
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For decades, talented people have tolerated old-school leaders that put results before respect. Now is the time for leaders to create a work culture where good comes first for every employee—in every interaction – and where the doing of good leads directly to improved productivity, better customer service, increased retention rates, passionate employees, and higher […]
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What is your stress level? What are your employees’ stress levels? The pandemic has placed tremendous burdens on every human—and every company – on the planet. Closed businesses and lost jobs have taken a significant toll on the economy and human wellbeing. Stress is at an all-time high. A 2020 Harris Poll found that US […]
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You measure results religiously. How often do you measure how well you and your company’s formal leaders treat others in your work culture? Just as you measure progress towards desired results regularly, you must measure progress towards desired respect regularly. You must gather objective feedback through regular assessments – at least twice annually – that […]
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The 2020 election is a pivotal time for the United States. I’m speaking of a constitutional opportunity that lies before us: increasing voter turnout in every community. The good news is that US voter turnout in 2020 was the highest it’s been in 100 years. Over 150 million votes were cast for president. The not-so-good […]
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Us Westerners have the unfortunate tendency to link our identity to what we do for a living. “I’m a plumber,” one says, or “I’m a teacher,” another says. When someone asks me what I do – often on an airplane – I might answer, “I’m a speaker,” or “I’m an author,” or “I’m an executive […]
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