Does your work culture amp up stress – or does it purge stress? Stress is an emotion that’s created by limbo. If team members don’t know answers to questions like, “What should I do?” or “What if x, y, or z happens?“, they experience greater stress. Greater stress means they can’t act. They can’t move […]
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What is your company’s servant purpose – its present day “reason for being”? Most companies do not go to the length required to formalize their servant purpose and then communicate frequently to team members how their work contributes to that higher purpose. Recent research from Gallup notes that only 4 in 10 US employees agree […]
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How often have you seen change efforts fail? It happens all the time. If your change effort isn’t gaining traction, I’ll bet you’re missing a key element – senior leaders championing the change, daily. The greatest temptation is for senior leaders to assume that communicating the change – be it your your servant purpose, values […]
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To what degree does your organization demonstrate service to others? As part of my consulting work with senior leadership teams, I help them define their company’s servant purpose – a concise statement of what their company does, for whom, and “to what end.” The “to what end” piece is critical because it describes how “what […]
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To what degree might rudeness impact team performance – and team member performance – in your workplace? Rudeness and incivility is rampant in our organizations. A 2013 study featured in the Harvard Business Review found that 98% of employees reported experiencing incivility at work by bosses and peers. Individual reactions to incivility include: 48% intentionally […]
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Here’s a hypothetical situation. One of your good friend’s oldest child is looking for a new job. This friend tells you that his daughter is considering applying to a number of organizations, including your company. The friend asks you a vital question: “Is your company a great place to work?” For many of us, we’d […]
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