I am often asked about my three-phase culture refinement process. Today I’ll share how the third phase – “refine” – ensures the effective evolution of your purposeful, positive, productive work culture.

My approach is founded on this hard fact – senior leaders must drive and champion their organization’s culture. They are ultimately responsible for clarity of the organization’s servant purpose, values and behaviors, strategies, and goals. They can’t delegate this responsibility to anyone or any other function – they must model and coach their desired culture daily.

The refine stage happens about every two years. This stage offers business leaders and senior leaders the opportunity to update portions of their organizational constitution. Which portions stay the same? Your servant purpose and values don’t typically require updates.

Though values rarely change, you may find that you need to tweak the language in your values definitions. Your organization evolves once you set high standards for results and for values. As your work culture evolves, you may find you need to revise those definitions.

In today’s three-minute episode of my Culture Leadership Charge video series, I describe what elements do require regular updating and revision.

This three-phase culture refinement process works. It has helped clients create purposeful, positive, productive work cultures for the last 25 years.

This is episode seventy-four of my Culture Leadership Charge series. Each episode is a ~three-minute video that describes proven culture leadership and servant leadership practices that boost engagement, service, and results across your work teams, departments, regions, companies – and even homes and neighborhoods.

You’ll find my Culture Leadership Charge episodes and more on my YouTube and my iTunes channels. If you like what you see or hear, please subscribe!

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Is your company’s work culture formalized in an organizational constitution? Do senior leaders update and refresh elements of your work culture regularly? Share your insights or questions below or engage me on Twitter, Facebook, and LinkedIn.

S. Chris Edmonds

S. Chris Edmonds

Chris helps leaders create purposeful, positive, productive work cultures. He's a speaker, author, and executive consultant. He blogs, podcasts, and video casts. He is the author of The Culture Engine and six other books.
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