Leaders must champion their desired culture, every day. To create and maintain a work environment where everyone is treated with trust, respect, and dignity in every interaction, leaders must model those behaviors as well as ensure others model those behaviors.
The problem in many organizations around the globe is that leaders pay attention only to results and profits. They don’t notice when people behave badly while pursuing results and profits.
Left to our own foibles, we humans don’t behave well as a species in the work place. We engage in politics and gossip. We withhold information so others don’t perform as well as we do. We celebrate our own traction while eroding the traction – and confidence – of others.
Those bad behaviors inhibit engagement, consistent performance, proactive problem solving, and serving customers well.
Those bad behaviors tear people down rather than building them UP. Bad behavior erodes positive relationships.
Great leaders don’t tolerate bad behavior.
In today’s episode of my Culture Leadership Charge video series, I share the importance of setting high standards for performance and for relationships – and I outline a proven approach for ensuring desired behaviors occur daily.
My Culture Leadership Charge series features short (two-to-three-minute) segments that describe proven culture leadership practices that boost engagement, service, and results across your work teams, departments, regions, and even your entire company.
Each episode’s “charge” is a challenge for everyone in your organization – not just leaders – to refine their behaviors and ensure everyone is treated respectfully at all times.View @scedmonds #Culture #Leadership #Charge videos on @YouTube http://drtc.me/ytube & @Vimeo http://drtc.me/vimeo Click To Tweet
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