How can business leaders craft a workplace that attracts and retains talented, engaged team members? By making values – how people treat each other – as important as results. By […]
Why do leaders behave as they do? I believe that leaders’ plans, decisions, and actions are heavily influenced by three things: their social style or personality type, the culture in […]
Do you pay attention to how your organization is operating as well as how it’s performing? Most leaders focus exclusively on results. Whether the culture is harmonious or chaotic, leaders […]
How well are new policies and procedures embraced in your organization? If you’re like most companies, it all depends on how well – and how quickly – those new expectations […]
I love watching people. At airport terminals, malls, restaurants, sporting events – people are deeply involved in being who they are and doing what they do. By watching, I’m “invited […]
I’m bold with leaders, telling them they’re leaving money on the table if their organizational culture isn’t based on trust, respect, and dignity. My ideas are not always embraced with […]