Have you ever “bumped the fishbowl?” Those fish aren’t happy when you do. My best boss, Jerry Nutter, used this folksy reference to describe how leaders’ behavior is often much […]
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What is your organization’s values operating system? In today’s three-minute episode of my Culture Leadership Charge video series, I describe how every organization has values, just as every human has […]
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I post a variety of suggestions on social media every day. My suggestions are designed to inspire leaders to embrace proven techniques to boost engagement, service, and results. In today’s […]
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How often do team members help each other in your work environment? Cooperative interaction boosts employee engagement, customer service, and results. Yet in most work environments, proactively helping others doesn’t […]
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How can you, as a leader, ensure you’re paying close enough attention to the quality of your team or company’s work culture? How can you be confident that you’re guiding […]
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What drives your business today? If asked, would team members say your business’ primary “reason for being” is making money (or widgets) – or something more meaningful? If your organization […]
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