Your character is showing! Every interaction we have with others demonstrates our character, for better or worse. If we treat people kindly and act in service, our character is showing. […]
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How can business leaders craft a workplace that attracts and retains talented, engaged team members? By making values – how people treat each other – as important as results. By […]
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Why do leaders behave as they do? I believe that leaders’ plans, decisions, and actions are heavily influenced by three things: their social style or personality type, the culture in […]
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Do you pay attention to how your organization is operating as well as how it’s performing? Most leaders focus exclusively on results. Whether the culture is harmonious or chaotic, leaders […]
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How well are new policies and procedures embraced in your organization? If you’re like most companies, it all depends on how well – and how quickly – those new expectations […]
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I love watching people. At airport terminals, malls, restaurants, sporting events – people are deeply involved in being who they are and doing what they do. By watching, I’m “invited […]
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