How healthy is your work culture? The reality is that senior leaders can’t improve their work culture unless they understand the real condition of their current work culture. Here are three ways to solve that problem. First, ask. This is an informal way of gathering information about cultural health. One of my clients spends three […]
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Creating an inclusive culture requires shifts in thinking, recruiting, hiring, and operating. Our biases are not obvious to us – yet these biases inhibit the creation of truly diverse and productive work cultures. I’m always looking for unique, healthy work cultures. I learned about Five Points Academy through an insightful TechCruncharticle by Ken Kao. The […]
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The leader’s most powerful tool boils down to two compelling words: “Thank you.” Before you dismiss this idea, let’s look at the science behind the expression of gratitude – in our homes, schools, communities, and workplaces. Author, professor, and scientist Robert Emmons shares research that found people that practice gratitude enjoy significant physical, psychological, and […]
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How do leaders in your organization keep their “fingers on the pulse” of the employee experience? To stay in tune with employee perceptions and with the employee experience, leaders must make “being attuned” a priority. They must invest time and energy regularly to ask, learn, and modify. First, ask. There are a number of effective […]
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I am working on my next book, which I’m writing with the brilliant Mark Babbitt. It’s in the proposal stage and you’ll hear much more about our book in the months to come. In our research and interviews, two consistent themes are apparent: * first, the failure of leaders to improve employee engagement or the […]
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How many of you have done team building activities with work groups? We’ve all done events like bowling or tower building or trust falls. How often, though, have those activities translated into sustained healthier work relationships? Not very often. Does that mean team building is a worthless endeavor? Not at all. Effective teamwork lies at […]
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