I arrived at my hotel in mid-afternoon. I quickly unpacked and drove through the downtown area to see where I’d be facilitating my class in the morning. I knew the […]
It was after midnight. A friend had left his cell phone in his car, so he went out to his hotel’s parking lot to retrieve it. He noticed a man […]
It’s mid-day in clear weather. Four cars arrive at an intersection at nearly the same moment. It’s a four-way stop with no traffic signals. Each car is headed a different […]
Are teams in your organization both productive (they get their tasks done to standard, on time, and under budget) and effective (team members operate with a minimum of issues or […]
What is your organization’s purpose, it’s reason for being? What would front line staff say if you asked them that question? There’s only one sure way to find out – […]