Are you doing what you’re great at? And what you love to do? And you’re paid a living wage to do it? And – a hugely important consideration – you’re […]
I’ve been struck recently by people’s chosen personas – the way a person chooses to act in his or her situation. People on opposing sides of issues were in meetings […]
How can you help teams and members stay on the desired path to high performance and values alignment? If the team has clearly defined performance standards as well as clearly […]
When values are clear, decision-making is easy. This week a Russian TV reporter quit her job over the coverage of the downing of a Malaysian Airlines passenger plane over war-torn […]
A recent news story about a local diner caught my eye. The owners and staff are creating a comfortable customer experience that diners love. The food is terrific, the staff […]
My wife does our laundry. Recently she’s been frustrated that my t-shirts came out of the dryer inside out. She’s said on more than one occasion, “I need you to […]