WOW Your Customers, Grow Your Business

By S. Chris Edmonds / March 25, 2013 / Comments Off on WOW Your Customers, Grow Your Business

Customers drive your business. If customers feel trusted, honored, and respected in discussions and transactions with your business, they typically come back a lot and are positive word-of-mouth advertisers for […]

Get Your Reality Checked

By S. Chris Edmonds / March 18, 2013 / Comments Off on Get Your Reality Checked

I had the pleasure recently to speak at a leadership roundtable event with sixty business people who shared a common purpose – they want to be more effective leaders in […]

Redirect Unintended Consequences

By S. Chris Edmonds / March 4, 2013 / Comments Off on Redirect Unintended Consequences

I arrived at my hotel in mid-afternoon. I quickly unpacked and drove through the downtown area to see where I’d be facilitating my class in the morning. I knew the […]

Make It Easy to Do the Right Thing

By S. Chris Edmonds / February 25, 2013 / 2 Comments

It was after midnight. A friend had left his cell phone in his car, so he went out to his hotel’s parking lot to retrieve it. He noticed a man […]

Enable Employees with Liberating Rules

By S. Chris Edmonds / February 18, 2013 / Comments Off on Enable Employees with Liberating Rules

It’s mid-day in clear weather. Four cars arrive at an intersection at nearly the same moment. It’s a four-way stop with no traffic signals. Each car is headed a different […]

Practice Perfection to Boost Team Performance

By S. Chris Edmonds / February 11, 2013 / Comments Off on Practice Perfection to Boost Team Performance

How long does it take you to change a tire on your car or truck? Less the time I spend stewing and mumbling under my breath, it takes me awhile. […]

Do you want to boost engagement by 40%?

Chris will show you how to better align your culture in a step-by-step process that has worked time and time again.

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