“Change is the only constant in life” – Heraclitus, the pre-Socractic Greek philosopher We experience this all the time in our workplaces, families, and communities. Yet we’re often surprised when […]
What is your team’s identity? It has one – it just may not be the one you want it to have. I define identity as a combination of your team’s […]
How can you help teams and members stay on the desired path to high performance and values alignment? If the team has clearly defined performance standards as well as clearly […]
A recent news story about a local diner caught my eye. The owners and staff are creating a comfortable customer experience that diners love. The food is terrific, the staff […]
In February 2013, a California couple headed out with their dog for their daily hike. Walking through their Sierra Nevada backyard, they noticed a rusty can lid in the moss. […]
We’re learning more details about GM’s delays in reporting significant, deadly issues with some cars’ ignition systems. What we know at this point is that GM’s internal documents indicate that […]