Demonstrated ROI of Culture Change

By S. Chris Edmonds / May 14, 2010 / 1 Comment

When I meet with senior leaders to discuss the impact of culture on their business, I am not surprised to learn that many senior leaders don’t understand that powerful impact. I ask questions like, “What would the creation of a high performance, values-aligned culture mean to your business?” and “How would employees, customers, and stakeholders […]

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Accountability = Consequence Management

By S. Chris Edmonds / May 7, 2010 / 0 Comments

One of the issues I hear most consistently from senior leaders, managers, and supervisors is their daily struggle to hold staff members and teams accountable for performance or for values. One senior leader recently told me, “It’s so hard to hold people accountable when you’ve known them for years and years. I just wish they’d […]

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Making Your Company Values Measurable

By S. Chris Edmonds / May 1, 2010 / 3 Comments

One of the most important elements of the high performance, values-aligned culture is a set of company values that are measurable, tangible, and observable. If values are not measurable, it is impossible to consistently hold leaders and staff accountable for those values. In most organizations, values are defined in lofty terms that are difficult to […]

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It is what it is! The Concept of Perfection

By S. Chris Edmonds / April 27, 2010 / 3 Comments

In early 2000 I was one of the first employees of Scott Blanchard‘s enterprise. Executive coach experts Madeleine Homan and Linda Miller helped our team craft a fabulous process and web platform which enables Blanchard coaches to help clients learn, grow, and prosper. I learned a great deal in my two years with that […]

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Executive "Team" or just a "Group"?

By S. Chris Edmonds / April 24, 2010 / 3 Comments

In my 20 plus years as a consultant, I have worked with dozens of executive teams. One interesting thing I discovered: many of those “teams” aren’t teams at all. Most executive “teams” are a group of individual senior leaders who meet on a regular basis to battle each other for limited resources: funds, people, time, […]

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Undercover Boss? I'd prefer a Side-by-Side Boss.

By S. Chris Edmonds / April 20, 2010 / 2 Comments

I’m pleased that the recent CBS television show, Undercover Boss, has garnered some attention. Though the approach is a bit dramatic and underhanded – kind of a senior level “secret shopper” but more of a “secret employee” – I appreciate that senior leaders in these companies are learning about the work lives that their employees […]

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