Do your organization’s systems, policies, and procedures inspire team members, help them perform well, and help them serve customers well? Or do those systems inhibit inspiration, consistent performance, and great […]
In February 2013, a California couple headed out with their dog for their daily hike. Walking through their Sierra Nevada backyard, they noticed a rusty can lid in the moss. […]
Today is Memorial Day in the United States. It is a day designed for remembrance of service members who gave their lives to this nation. Like other holidays, though, the […]
We’re learning more details about GM’s delays in reporting significant, deadly issues with some cars’ ignition systems. What we know at this point is that GM’s internal documents indicate that […]
How do you view your work? Is it drudgery? Is it somewhat benign, somewhat engaging, or possibly even inspiring? Most employees see work as a job, a means of funding life’s necessities. […]
“This is what I was meant to do.” Have you heard this impassioned declaration from friends or colleagues? When you meet people who are passionate and clear about their reason […]