Leaders must champion their desired culture, every day. To create and maintain a work environment where everyone is treated with trust, respect, and dignity in every interaction, leaders must model […]
Do you pay attention to how your organization is operating as well as how it’s performing? Most leaders focus exclusively on results. Whether the culture is harmonious or chaotic, leaders […]
How well are new policies and procedures embraced in your organization? If you’re like most companies, it all depends on how well – and how quickly – those new expectations […]
I love watching people. At airport terminals, malls, restaurants, sporting events – people are deeply involved in being who they are and doing what they do. By watching, I’m “invited […]
I’m bold with leaders, telling them they’re leaving money on the table if their organizational culture isn’t based on trust, respect, and dignity. My ideas are not always embraced with […]
Culture drives everything that happens in your organization, for better or worse. Your organization might be a team, department, division, region, small business, government office, or huge multi-national company. It […]