The leader’s most powerful tool boils down to two compelling words: “Thank you.” Before you dismiss this idea, let’s look at the science behind the expression of gratitude – in […]
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How do leaders in your organization keep their “fingers on the pulse” of the employee experience? To stay in tune with employee perceptions and with the employee experience, leaders must […]
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I am working on my next book, which I’m writing with the brilliant Mark Babbitt. It’s in the proposal stage and you’ll hear much more about our book in the […]
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How many of you have done team building activities with work groups? We’ve all done events like bowling or tower building or trust falls. How often, though, have those activities […]
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I’m fascinated to learn how companies with purposeful, positive, productive work cultures make that happen – and make sure it keeps happening every day. We got a wonderful “behind the […]
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There are no small lies. Your integrity is built and maintained when you do what you say you will do, in service to others. Your integrity is eroded when you […]
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