Redirect Unintended Consequences

By S. Chris Edmonds / March 4, 2013 / Comments Off on Redirect Unintended Consequences

I arrived at my hotel in mid-afternoon. I quickly unpacked and drove through the downtown area to see where I’d be facilitating my class in the morning. I knew the […]

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Make It Easy to Do the Right Thing

By S. Chris Edmonds / February 25, 2013 / 2 Comments

It was after midnight. A friend had left his cell phone in his car, so he went out to his hotel’s parking lot to retrieve it. He noticed a man […]

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Enable Employees with Liberating Rules

By S. Chris Edmonds / February 18, 2013 / Comments Off on Enable Employees with Liberating Rules

It’s mid-day in clear weather. Four cars arrive at an intersection at nearly the same moment. It’s a four-way stop with no traffic signals. Each car is headed a different […]

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Practice Perfection to Boost Team Performance

By S. Chris Edmonds / February 11, 2013 / Comments Off on Practice Perfection to Boost Team Performance

How long does it take you to change a tire on your car or truck? Less the time I spend stewing and mumbling under my breath, it takes me awhile. […]

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Don't Tolerate Dysfunctional Teams

By S. Chris Edmonds / February 4, 2013 / 3 Comments

Are teams in your organization both productive (they get their tasks done to standard, on time, and under budget) and effective (team members operate with a minimum of issues or […]

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Clear Purpose Inspires Aligned Action

By S. Chris Edmonds / January 28, 2013 / 4 Comments

What is your organization’s purpose, it’s reason for being? What would front line staff say if you asked them that question? There’s only one sure way to find out – […]

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