Do you go with the flow or do you map out a path and follow it, intentionally? For many of us, we go with the flow. We let others create […]
What would employees say, in this moment, is your team, department, division or organization’s purpose, it’s reason for being? Most employees say, “To make money.” Why would they say this? […]
Many of us know from day-to-day experiences that customer service is getting worse, not better. A recent study from ASU’s W.P. Carey School of Business found that the number of […]
We humans have a tendency to believe that what we do and how we do it is “all good.” We rarely pay attention to the signs around us that we […]
Two-thirds of Americans believe people can’t be trusted. So says a recent AP/GfK study. When this survey was first conducted in 1972, half of Americans felt that people were trustworthy. […]
“I’m just not happy at work.” A friend shared this sentiment with me recently. She’s talented and committed. She contributes. She’s valued by her team, boss, and company. Yet, for […]