What values does your organization hold dear? Every organization has values, just as every human has values. Some organizations have values that encourage an “I win, you lose” dynamic. Some […]
A bit of a wait won’t hurt, will it? With fingers crossed, you rely on luck and hope. Let’s say you’ve decided to defer getting your furnace repaired. “It’ll last […]
I was shocked and appalled. The oft-quoted 1953 Yale Study of Goals was an urban legend. It never happened. The mythical Yale study “proved” that people who write down their […]
I’d just finished a four-day program in China for a long time culture client. The work with the Asia region leadership team couldn’t have gone better. I was packing for […]
It was nearly dark when I arrived at the resort in Colorado Springs. I was there to speak with veterinarians, practice leaders, and team leads who were attending an annual […]
You’ve seen the poster that states “there is no ‘I’ in TEAM.” That statement promotes the absence of individuals on effective teams. That’s a crock. Every team has individuals. When […]