How do you view your work? Is it drudgery? Is it somewhat benign, somewhat engaging, or possibly even inspiring? Most employees see work as a job, a means of funding life’s necessities. […]
Read MoreHow happy are your company’s employees? The Gallup organization recently revealed the results of their research on the US communities with the most contented workers. The Gallup-Healthways Well Being Index […]
Read MoreMany of us know from day-to-day experiences that customer service is getting worse, not better. A recent study from ASU’s W.P. Carey School of Business found that the number of […]
Read MoreWe humans have a tendency to believe that what we do and how we do it is “all good.” We rarely pay attention to the signs around us that we […]
Read MoreHow do you feel, right now, as you read this post or listen to this podcast? Are you fully present, engaged, possibly optimistic about what’s to come today and in […]
Read MoreWant a great organizational culture, where leaders and staff exceed performance expectations while living your company’s desired values? Put the right bosses in place. Then observe, coach, and praise their […]
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