AI with A Human Heart — with Helena Plater-Zyberk

In this newest episode of Mastering Workplace Culture, hosts S. Chris Edmonds and Mark S. Babbitt welcome Helena Plater-Zyberk, Founder & CEO of Supportiv, an AI and natural language processing-powered platform that helps people find real human support during life's most difficult moments.

While many organizations race to replace human interaction with AI, Helena has built a company around a different belief: Technology should help humans support other humans.

Through Supportiv, people can anonymously describe a challenge they're facing and, within seconds, connect with others navigating similar struggles, all within a professionally moderated environment designed to foster empathy, respect, and psychological safety.

Throughout the conversation, Helena shares her journey from financial services and healthcare innovation to mental health technology, explains how AI can strengthen human connection instead of replacing it, and offers a compelling perspective on leadership, workplace culture, and the future of responsible innovation.

One message stands out throughout the episode: Humans need to know that other humans care about them.

Whether you're leading an AI startup, supporting employee well-being, navigating workplace culture challenges, or exploring the future of human-centered technology, this conversation offers valuable insights and practical lessons.