True friends stick with us even when times are tough – “through thick and thin,” is the mantra. True leaders do the same. They remain in service to their team […]
Read MoreLast week’s New York Times article, “Inside Amazon: Wrestling Big Ideas in a Bruising Workplace,” caused quite a stir. The article describes a corporate culture that apparently tolerates – and […]
Read MoreHow often are you positively WOW’ed by the customer service you experience? According to Tempkin’s new customer service ratings, the best service providers include USAA in banking, credit cards, and […]
Read MoreWhat is your dream vacation? Is it world travel, exploring countries, people, and places you’ve only read about? Is it visiting our vibrant metropolitan cities, seeing great performances in great […]
Read MoreI was watching a sports newscast recently. An NFL team’s first year coach had benched their long-time quarterback and a young kid was handed the starting role. When professional sports […]
Read More