Years ago I was interviewing a CEO before presenting a keynote to 500 of his company’s leaders. I asked him what differentiated his company from other competitors in the industry. […]
I’m always on the lookout for unique corporate cultures. There’s no “wrong” corporate culture, so long as three elements are fully present: 1) employees demonstrate high work passion, 2) customers […]
A global study about the psychological health and safety of today’s workplaces recently caught my attention. The Reuters News-sponsored study by Ipsos Public Affairs found that 27% of 14,000 workers […]
This week marks the official launch of my new book, #POSITIVITY AT WORK tweet, co-authored with the fabulous Lisa Zigarmi. The book is a quick read, featuring 140 quotes (of […]
Last month one of my blog posts discussed the impact of poor leadership on revenues. Today I’ll discuss the impact of poor leadership on the customer experience. Each year since […]
These past three years have been hard on families all over the globe. The recession has generated difficult circumstances for anyone touched by unemployment, foreclosures, and worse. Though the global […]