Creating an inclusive culture requires shifts in thinking, recruiting, hiring, and operating. Our biases are not obvious to us – yet these biases inhibit the creation of truly diverse and productive work cultures.

I’m always looking for unique, healthy work cultures. I learned about Five Points Academy through an insightful TechCruncharticle by Ken Kao.

The academy’s owners focused on creating a community where everyone was welcomed. One owner, Steve said, “By not having the right culture, you might turn away a person – not just women but also other men – that can potentially improve your gym.”

He added, “We don’t want an a-hole culture – not just because women might be turned off, but men would, too.” As new members joined, they consistently asked, “What environment would be welcoming for him or her?” They’d then do their best to cater to a broader range of members needs.

In today’s three-minute episode of my Culture Leadership Charge video series, I examine how Five Points Academy modeled my three-step culture refinement process – and even addressed members that didn’t “fit in.”

This is episode sixty-nine of my Culture Leadership Charge series. Each episode is a short (two-to-three-minute) video that describes proven culture leadership and servant leadership practices that boost engagement, service, and results across your work teams, departments, regions, companies – and even homes and neighborhoods.

You’ll find my Culture Leadership Charge episodes and more on my YouTube and my iTunes channels. If you like what you see or hear, please subscribe!

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How inclusive is your work culture? How does your organization attempt to remove biases from recruiting, hiring, recognition, and operations? Share your insights or questions on Twitter, Facebook, and LinkedIn.

S. Chris Edmonds

Chris helps leaders create purposeful, positive, productive work cultures. He's a speaker, author, and executive consultant. He blogs, podcasts, and video casts. He is the author of two Amazon bestsellers: Good Comes First (2021) and The Culture Engine (2014).
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