Does your work culture allow – or even encourage – fear, intimidation, and humiliation? Or is your work culture based on trust and respect in every interaction?
The problem is fear, intimidation, verbal abuse, belittling, and humiliation are very present in most workplaces around the globe today. The Workplace Bullying Institute’s 2017 survey found that 61% of Americans are aware of abusive conduct in the workplace.
Worse news: they found that 61% of bullies are bosses.
Great bosses do not assume a single thing. They know they must pay attention to the culture details.
They can’t rely on reports from others. Those reports help but great bosses invest 1-2 hours every day observing how people treat each other while working, while meeting, and while problem solving. They check in with players at all levels regularly to gain a broad perspective of how relationships are valued – or are not valued.
Obvious things like players praising and thanking each other – or even yelling and screaming at each other – are great indicators of the quality of your work culture. Often though, it’s the more subtle nuances of how people treat each other that indicate great practices or deep problems – or both – in your environment.
In today’s three-minute episode of my Culture Leadership Charge video series, I recommend proven ways leaders can stay in tune with the details and nuances of their day-to-day work culture.
My Culture Leadership Charge series features short (two-to-three-minute) videos that describe proven culture leadership and servant leadership practices that boost engagement, service, and results across your work teams, departments, regions, and even your entire company.
Each episode’s “charge” is a challenge for everyone in your organization – not just leaders – to refine their behaviors and ensure everyone is treated respectfully at all times.
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