I’m bold with leaders, telling them they’re leaving money on the table if their organizational culture isn’t based on trust, respect, and dignity.
My ideas are not always embraced with open arms! Leaders have a natural cynicism about culture. They’re used to dealing with performance facts and hard data. So, I share the facts and hard data about the benefits my culture clients have enjoyed.
In today’s episode of my Culture Leadership Charge video series, I share one client’s amazing results after following my proven culture refinement process. They enjoyed 40 percent increases in employee engagement AND customer service. Results and profits grew 35 percent!
My Culture Leadership Charge series features short (two-to-three-minute) segments that describe proven culture leadership practices that boost engagement, service, and results across your work teams, departments, regions, and even your entire company.
Each episode’s “charge” is a challenge for everyone in your organization – not just leaders – to refine their behaviors and ensure everyone is treated respectfully at all times.
A special treat – In today’s episode, which was filmed in my music studio, you can see my ’82 Gibson Les Paul Custom guitar and ’74 Fender Precision bass guitar in the background.Don't miss @scedmonds #Culture #Leadership #Charge videos on @YouTube http://drtc.me/ytube & @Vimeo http://drtc.me/vimeo Click To Tweet
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