I’m bold with leaders, telling them they’re leaving money on the table if their organizational culture isn’t based on trust, respect, and dignity.

My ideas are not always embraced with open arms! Leaders have a natural cynicism about culture. They’re used to dealing with performance facts and hard data. So, I share the facts and hard data about the benefits my culture clients have enjoyed.

In today’s episode of my Culture Leadership Charge video series, I share one client’s amazing results after following my proven culture refinement process. They enjoyed 40 percent increases in employee engagement AND customer service. Results and profits grew 35 percent!

My Culture Leadership Charge series features short (two-to-three-minute) segments that describe proven culture leadership practices that boost engagement, service, and results across your work teams, departments, regions, and even your entire company.

Each episode’s “charge” is a challenge for everyone in your organization – not just leaders – to refine their behaviors and ensure everyone is treated respectfully at all times.

A special treat – In today’s episode, which was filmed in my music studio, you can see my ’82 Gibson Les Paul Custom guitar and ’74 Fender Precision bass guitar in the background.

You’ll find my Culture Leadership Charge episodes and more on my YouTube and Vimeo channels. If you like what you see, please subscribe.

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Photo © Monkey Business – Adobe Stock. All rights reserved.

How are employees treated in your company? Are they treated with trust, respect, and dignity in every interaction? Share your insights on Twitter, Facebook, and LinkedIn.

S. Chris Edmonds

S. Chris Edmonds

Chris helps leaders create purposeful, positive, productive work cultures. He's a speaker, author, and executive consultant. He blogs, podcasts, and video casts. He is the author of The Culture Engine and six other books.
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Reader Interactions


  1. AvatarMark Deterding says

    Chris, I couldn’t agree with you more! An intentional focus on building a purpose-driven, values-based culture will greatly enhance results across all aspects of a business. This work will provide significant new meaning to a leader’s personal purpose. I encourage anyone thinking about engaging with you on this process to not think twice and dive in. They will never regret it! Thanks for all you are doing in helping leaders to enhance workplace culture!!

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