The Age of Mistrust

By S. Chris Edmonds / August 30, 2010 / 0 Comments

Today, it seems that trust of workplace leaders in the USA is at a very low ebb. According to reports, many American employees plan to look for a new job when the economy stabilizes. Those that do cite low trust of their workplace, senior leaders, direct bosses, and even co-workers as a primary driver. Two […]

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Netflix' Unique Culture, Beautifully Defined

By S. Chris Edmonds / August 23, 2010 / 0 Comments

I’m working with five separate clients right now, helping them clarify values expectations for their organizations. I coach their senior executives to identify the values foundation for all staff – leaders, managers, front line staff, everyone – and define those standards in observable, behavioral terms. If you’ve been reading my posts here, you know that […]

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Top 10%: Deliver Performance AND Values

By S. Chris Edmonds / August 16, 2010 / 1 Comment

How can you differentiate your business from the many others that offer similar products and services in your market? How can you earn “provider of choice” status with your customers by being in their “top 10%” of providers? It isn’t about a flashy new marketing campaign or a spin on what your product or service […]

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Most Teambuilding Isn't.

By S. Chris Edmonds / August 9, 2010 / 2 Comments

This is the time of year when managers and leaders are inspired by the summer weather. They decide that their team needs to do some outdoor bonding and celebrating, so they sign up for a “teambuilding” session. Activities such as paintball, whitewater rafting, ropes courses, simulations, cooking competitions, and the like are common team building […]

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Catch People Doing Things RIGHT.

By S. Chris Edmonds / August 2, 2010 / 0 Comments

During a coaching session with one of my culture change clients, the president of the organization told me that he’d recently had an epiphany (we love it when that happens!). Lee said, “I’ve been a manager for 30 years. All that time I thought my job was to manage processes and results. This culture change journey […]

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